Data Protection / Privacy Policy

We keep all records of our transactions in-house. We don't send them to anyone else and we won't use them to form a mailing list unless requested. This policy is within the meaning of the 'General Data Protection Regulation' or GDPR and the Data Protection Act 2018.

We will not pass on your details to anyone other than third party couriers (Royal Mail, Parcel Force, etc.) in order to supply or deliver the product or service that you ordered, nor will we hassle you with emails, phone calls or junk mail of any sort. We do not utilise cookies to retain information about the customer. The only information collected by Up & Under on-line is that given at the time of ordering. This information is collected through our secure on-line ordering process and is used purely to ensure that your order is correct and is dispatched as quickly as possible. We retain your data afterwards in order to fulfil any contractual obligations such as refunds, guarantees and so on.

Email addresses entered for stock notification purposes are automatically deleted once notification occurs or after a period of 4 months.

Any queries about privacy email: eshop@upandunder.co.uk

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